IVR Voice Generator

What people use an IVR voice generator for

• Main menu, sub-menus and after-hours routing prompts
• On-hold messages and queue announcements
• Multilingual menus ("para español, oprima dos") in matching voices
• Updating one prompt without re-recording the whole tree

Tips for using the IVR voice generator

• Generate each menu level as its own file — most phone systems want one prompt per node.
• Say the action before the number: "For billing, press one" is easier to follow than the reverse.
• Use 0.9× speed; callers are listening on a phone line, not headphones.
• Keep the same voice across every prompt so the menu feels like one system.

Which audio format does your phone system need?

Phone calls carry audio at 8 kHz, so every phone system ends up converting your prompt to that rate. Uploading a file that is already in the right format avoids a second conversion and the muffled sound that comes with it. Each generation on this page can be downloaded three ways:

1. MP3: for hosted systems with an upload button, such as RingCentral, Zoom Phone and Aircall. Most of them accept MP3 and convert it themselves.
2. 8 kHz 16-bit PCM WAV (mono): the safe choice for Asterisk, FreePBX and 3CX, and for most on-premise PBXs that ask for "WAV".
3. 8 kHz G.711 μ-law WAV: for Twilio and any system that asks for μ-law or G.711 specifically. Systems in Europe sometimes ask for A-law instead; if yours does, check whether it also accepts PCM WAV.

How to write IVR prompts callers can follow

Callers can't scroll back. They hold the whole menu in their head while they listen, so the menu has to be short and predictable.

1. Offer four or five options at most per level. Put the reasons people call most often first.
2. Say the action before the number: "For billing, press two", so callers know whether to wait before they hear the digit.
3. Use the same wording pattern for every option, and keep 0 for "speak to a person" if your system allows it.
4. End the main menu with how to hear it again, for example "To repeat these options, press star."
5. Keep the greeting before the menu to one sentence. Marketing messages belong in the hold queue, not in front of the menu.

The prompts a typical phone menu needs

Most small-business phone trees need between six and ten separate audio files. Plan them as a list before you generate, and generate them in one session with the same voice and speed so they match:

1. Welcome greeting and main menu
2. One prompt per sub-menu (sales, support, billing)
3. After-hours message with your opening hours
4. Holiday closure message
5. On-hold or queue announcement
6. "Please hold while we transfer your call"
7. Invalid choice: "Sorry, that's not a valid option."
8. Call recording notice, if you record calls

IVR script examples

Copy any of these, or pick it in the template menu above to fill in your own details and hear it in one click.

IVR voice generator FAQ

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